City Pulse Research is a comprehensive research method that measures the demands, expectations and general satisfaction levels of people living in cities and provides social feedback to municipalities. These researches help city administrations understand how well they respond to the needs of city residents and make more effective decisions accordingly.
This research method is used to understand how effective the services (infrastructure, health, transportation, environmental regulations, social services) are in improving the quality of life of the city dwellers. Research is conducted through surveys, individual interviews and focus group studies that aim to establish direct communication with citizens. It enables local governments to take regional differences into consideration by collecting detailed data on the problems and needs of people living in different parts of the city.
City Pulse Surveys are a process that should be conducted at regular intervals. This helps municipalities to continuously improve service quality, use their resources more efficiently and increase citizen satisfaction in the city. In addition, these surveys establish a bridge of trust between the public and the local government by conveying the public's concerns, priorities and suggestions about the city to the municipality.
As a result of these analyses, municipalities have the opportunity to clearly see which areas need development, which projects are popular with the public, and which areas the city administration should focus on in the future.
Today, urban management means not only thinking about infrastructure, but also understanding the pulse of urban residents and responding to their expectations. At this point, "Pulse of the City Research"®" Activated. We offer a comprehensive road map to measure the true pulse of the city, understand the thoughts of residents and improve the quality of life.
What is the Pulse of the City?
The term “City Pulse” refers to the bringing together of social, economic and cultural dynamics in a city. These dynamics include elements that affect the city's quality of life and citizen satisfaction. City Pulse Research evaluates the health of the city by examining these elements in depth.
Citizen Satisfaction and Service Measurements
We use various research methods to understand residents' satisfaction and service perception. By directly measuring the opinions of city residents through surveys and emotion mapping analyses, we make our services more effective and citizen-oriented.
Emotional Map of the City with Emotion Mapping Analyzes
Urban life cannot be measured just by numbers. Therefore, we analyze the emotional experiences of urban residents with emotion mapping analyses. This helps us create an emotional map of the city and shape our services based on this emotional feedback.
Understanding the Diversity of the City with the Neighborhood Representation Index
We know that each neighborhood has its own dynamics. The Neighborhood Representation Index is a tool that helps us measure the representation and quality of life of different parts of the city. This index allows us to make more fair and balanced decisions in planning and development processes.
Why “City Pulse Research?®“?
More Participatory Management: Understanding citizens' thoughts offers a more participatory approach to directing the city.
Service Improvement: Based on real data, we can make services more effective and citizen-focused.
Fair Planning: With the Neighborhood Representation Index, we can make fair and balanced planning in various parts of the city.
Who are we?
As Armada Research, we are determined to adopt a more effective and citizen-oriented approach in urban management. If you want to keep your finger on the pulse of your city as a part of the city management, contact us!
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Pulse of the City Research® It is a registered trademark of Armada Research.